A leader walks into a meeting with a recommendation.

They’ve done the homework. They know the history. They’re confident in the direction.

Ten minutes in, someone at the other end of the table says:

“I think we’re missing something.”

There’s a moment right there.

Defend the work?

Explain why the concern has already been considered?

Move on because there isn’t time to reopen the discussion?

Or ask:

“What are you seeing that I’m not?”

Leadership lives in a moment like that.

Confidence Can Handle a Question

We sometimes confuse confidence with certainty.

But I’ve come to think that some of the strongest leaders are very comfortable saying:

“I don’t know yet.”

“Tell me more.”

“I hadn’t considered that.”

“I was wrong.”


None of those statements makes a leader less credible.

Used honestly, they tell people there’s room in the conversation for information the leader doesn’t already have.

That’s important because no matter how experienced you are, you still have blind spots.

That’s where humility earns its place.

Humility Doesn’t Mean Making Yourself Smaller

Humility can be misunderstood too.

You don’t have to downplay your expertise, hesitate over every decision or turn consensus into a requirement.

Sometimes leadership means making the call.

You’ve listened. You have enough information. People are waiting.

Decide.

The humility comes in remaining open to the possibility that new information may require a different decision later.

Satya Nadella’s cultural shift at Microsoft offers a useful example. He has described the importance of moving from a “know-it-all” culture toward a “learn-it-all” one, emphasizing learning and open-mindedness.

I like that idea because expertise and curiosity can coexist.

You can know a lot and remain teachable.

Watch What Happens When You’re Challenged

It’s relatively easy to ask for feedback when we expect people to agree with us.

The better test comes when they don’t.

Someone questions the strategy you’ve spent months developing.

A newer employee sees a problem you’ve missed.

The implementation starts revealing something the plan never anticipated.

Your first reaction may be defensive.

That’s human.

What happens after the reaction matters.

Ask one more question before explaining your position.

“Walk me through what you’re seeing.”

You may still disagree.

You may also learn something.

A Few Habits Worth Practicing

Ask before defending.
When someone challenges your thinking, understand their concerns before explaining yours.

Say “I don’t know” when you don’t.
Guessing rarely becomes more impressive because it came from the person in charge.

Let good ideas keep their owners.
When someone else contributes something valuable, say their name.

Make changing your mind acceptable.
New information should occasionally change a good leader’s thinking. Otherwise, why ask for input?

After a big decision, ask one final question:
“What might be missing?”

Then give people enough room to answer honestly.

Confidence and Humility Need Each Other

Confidence helps us make decisions when certainty isn’t available.

Humility reminds us that our view is never the only one in the room.

Leadership requires both.

Know what you know.

Be willing to act on it.

Stay curious about what you don’t.

And when someone says, “I think we’re missing something,” resist the urge to prove that you’re not.

Ask them what they see.

You might be glad you did.











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Quote of the week

“They may forget what you said, but they will never forget how you made them feel.”

~ Carl W. Buehner