Have you ever tried to talk to someone who was in a hurry, multi-tasking, or dealing with other background distractions?

Have you ever engaged in a conversation and wondered whether the person was listening to you or if it was worthwhile to continue speaking?

How did that make you feel?

We can express a real interest in others by:

✰ Having a welcoming posture

✰ Smiling

✰ Making eye contact

✰ Giving yes signals (nodding)

✰ Taking notes

✰ Asking follow-up questions

If time or other commitments are a factor, acknowledge your interest in speaking to the individual and establish a time when you can give your undivided attention. Wouldn’t you want the same for yourself?