Accountability

Imagine a world with no accountability.

😱 That’s a pretty scary thought!

In a business environment, how do we create the conditions for holding our team members accountable?

✔ Clear Communication – How many times have we misinterpreted the meaning of what someone said and vice versa? Asking open-ended questions, listening actively, and ensuring agreement on the topic, helps reduce risk and strengthens the relationship with team members.

✔ Consequences – One size does not fit all. Take the time to understand the drivers and motivators of each team member. Establish clear expectations in writing to avoid reactive behavior. E.g., Cut costs by (%) in the marketing department by (date). Identify checkpoints to monitor progress and offer support as needed.

✔ Focus on Facts and Observable Behavior – Providing feedback is an intricate process. E.g., During today’s meeting, I observed in your presentation that your sales calculations were off, and you were unable to answer questions on one of the slides. As a result, we will have to postpone making a final decision until next week. What can you do to ensure we have the correct information?

What are some ways you hold other’s accountable?

Ignorance is No Excuse

Where there is ignorance, society does not advance. We are living in a state of confusion and mixed messages. Yet, there is a wealth of information at our fingertips.

Ignorance is no longer a plausible explanation. If we expect certain behaviors to change, we must first understand what reinforces it and do something about it instead of making excuses for why it exists.

We are all accountable for our actions and have been equipped with the manual of life to teach us morality. Anything outside of that becomes free will.

It only takes one person to create a domino effect of change, so take a stance and speak up. Allowing others to force you into a position of ignorance only perpetuates the problem.

Never stop the pursuit of seeking knowledge because every time you find it, wisdom will grow.